Dedicated to exceeding your expectations!
Hello there, and a warm welcome to our website! We're absolutely delighted that you've decided to stop by. It's our pleasure to introduce our special touch of cleaning to the wonderful communities of the Tri-Cities. Since 2017, we've been making friends and sparkling homes across Tennessee and Virginia!
We believe in creating a business that's as friendly and approachable as we are, with a big focus on looking after you, our clients. Professionalism is at the heart of what we do, but we also know that it's the personal touches that really make the difference. That's why we take the time to get to know exactly what you need and go the extra mile to deliver it. Your happiness is our top priority, and we love to keep in touch to make sure we're always hitting the mark and brightening your day.
We're Clean Residential Services, Inc., your neighbors, and we're here to stay. We're eagerly looking forward to meeting you and inviting you to experience the joy of a clean and welcoming home.
So, let's get started and together, we'll make sure you can always "Come home to CLEAN!"
Welcome to our spectacular service! We're excited to take the first step with you. Simply fill out and submit our quote request below, and our dedicated office staff will give it their full attention. They'll create a personalized quote that outlines all the tasks we'll perform in every area of your home. You'll have the option to choose from different service intervals and pricing options that best fit your needs. Throughout the process, you'll have a dedicated "cleaning concierge" who will be there to assist you every step of the way, even following up after the cleaning. Your satisfaction is our top priority, and we genuinely care about it. We can't wait to receive your request!
Fill out our fast and easy online quote form or call 423-863-6400. We offer scheduled house cleanings weekly, biweekly, and monthly, as well as one-time, and move in/move out cleanings.
We will work with you to find the day that works with your schedule! Once scheduled, we will send you a text reminder three days prior and an emailed reminder the afternoon before your cleaning. There are no contracts, we work to earn your business each time we clean!
Our trained, licensed, insured, and bonded cleaners will clean your home to the highest standards! We use the highest quality products for a clean you will LOVE!
Each time we clean, we’ll send you a link to an easy-to-complete online scorecard. Our business values your feedback! It allows us to focus on the areas that concern you the most. Our cleaners have access to all your instructions and historical notes to make sure your cleaning is customized for you. We care about our customers and want to give you the best service possible.
Take comfort in knowing your home has been professionally cleaned and disinfected-relax or spend time doing things YOU enjoy! Leave the cleaning to us!
Say goodbye to long lists of required house cleaning products for you to purchase, and say hello to our cleaning associates arriving with premium cleaning solutions, hospital grade disinfectants, sanitized cloths, and mop pads. We leave your home clean and sanitary without the worry of cross contamination between homes. To ensure this level of cleaning, we do ask that you provide a vacuum and toilet brush.
Insured, bonded, licensed, reliable and trustworthy. We continuously monitor customer satisfaction. We are committed to giving you, our customer, truly the best service available.
Please reach us at 423-863-6400 if you cannot find an answer to your questions.
Please do what is most comfortable for you! Many of our clients are at work, and we simply work out a way to enter and lock up the home. Some clients are home the entire cleaning, and that is 100% fine as well. We are always mindful that we are guests in your home. Our staff is bonded and insured, and we have confidence in their trustworthiness.
We offer guaranteed satisfaction and never require contracts! So give our service a try; we think you will love it!
Yes! Our staff will arrive with premium cleaning solutions that meet Green Seal GS-37 standards. We utilize a neutral floor cleaner that is safe for all tile/wood surfaces. Streak-free non-ammoniated glass and multi-surface cleaner. A non-acid-based bathroom cleaner that disinfects and deodorizes without risk to surfaces, including natural stone. We also utilize a one-step, quaternary-based disinfectant that provides broad-spectrum, medical-grade disinfection on all surfaces. We also provide loving care for all wood surfaces with a wax-free, non-drying wood cleaner. We don't mix and formulate our own supplies, cleaning companies typically don't have the appropriate background in this area, and could not provide the OSHA required formularies to clients if we created our own "cleaners." So instead, we source PROVEN, SAFE, and PREMIUM cleaning products to give your home a reliable clean that not only looks clean but is CLEAN!
That said, if you prefer a cleaner be used in your home other than what we provide, we are happy to oblige. We only require it be bleach-free and in its original container that is clearly marked and safe for the surfaces it is intended."
If you have any questions regarding our service, we LOVE to discuss what we do! So give us a call at 423-863-6400, and you can "Come home to CLEAN!"
When you indicate you want service, you are free to change your rotation or cease service whenever you want. We strive to make sure you never want to leave! So go ahead, give us a try, we think you will be very glad you did!
Hello there! We are Mark and Jennifer Wyatt, proud owners of Clean Residential Services, Inc. Our mission goes beyond just providing exceptional cleaning services – we are dedicated to fostering an ethical business built on values like respect, trust, and outstanding customer service.
Mark holds a Bachelor's degree in Business Marketing and a Master's degree in Education from East Tennessee State University. Jennifer, on the other hand, earned her Master's degree in Educational Supervision and Administration from the University of Kentucky. Together, we bring a diverse range of skills and expertise to the table.
Our business was born out of our personal quest for reliable, trustworthy, and top-notch cleaning services for our own home. We wanted to create a reputable company that could offer the people of Kingsport, Bristol, and Johnson City an unrivaled service experience. We take pride in being accountable to our clients and value feedback that helps us continuously improve.
With clear lines of communication, we ensure that we understand and meet our clients' cleaning needs and preferences. We believe that when we provide the professional cleaning services our customers want and request, everyone benefits. We make it a priority to be accessible to our clients, seamlessly coordinating service for your home or business.
So, why not "Come home to CLEAN" and experience our client-focused service firsthand? We invite you to see what sets us apart and discover the difference that Clean Residential Services, Inc. can make in your life.
Mark and Jennifer Wyatt, Owners
We totally understand what you're going through. Just like you, we were busy professionals juggling work, kids' activities, and countless obligations. The decision to hire a house cleaner seemed like a no-brainer, but it quickly turned into a frustrating cycle of hiring and firing multiple cleaners.
We encountered issues that were simply unacceptable. We didn't want cleaners bringing their children into our home to play while they worked (talk about a huge insurance liability!). And the constant cancellations and rescheduling due to their busy family lives and sick kids? It was beyond frustrating, especially when we had taken the time to prepare our home for their arrival.
But the final straw came when we discovered a dirty kitchen sink drain after our then-current cleaner assured us that she always cleaned the sink first thing. Turns out, she had been dumping her mop water down the kitchen sink before leaving! That's when it hit us: not everyone has the same standards of cleanliness.
We realized that if we were struggling so much to find a cleaner who understood hygiene, cross-contamination, and sanitation, others must be going through the same ordeal. So, we devoted an entire year to writing a business plan and developing a training program that not only teaches our employees to be detail-oriented but also ensures they understand how to make things truly clean and safe.
We've implemented layers of safeguards, including insurance, worker's compensation, bonding, licenses, permits, and more. And here's the best part: our cleaners are not independent contractors but W-2 employees. This means we take care of the tax issue for our clients, and it legally allows us to provide direction and oversight to our employees regarding training, uniforms, cleaning products, and everything else. We even back our services with a 100% satisfaction guarantee.
We're a locally owned and operated business, not a franchise. We take pride in going above and beyond just top-tier cleaning. We prioritize efficient and effective communication to ensure that your satisfaction with our service remains consistent. No more experiencing a decline in quality over time like you often hear from others.
Now, almost ten years into this business, we're only getting stronger with every client and every cleaning. We are Clean Residential Services, Inc., and we truly "get it."
Let us take the stress out of cleaning for you. You deserve a reliable, trustworthy, and exceptional cleaning service, and that's exactly what we're here to provide.
We are so glad you are here!
Take your time and look around! Before you leave, fill out our quote request or simply give us a call, we are available and ready to serve your house cleaning needs!
TAKE BACK YOUR WEEKENDS!!!!
We NEVER require ongoing contracts!