Come home to CLEAN!

We were busy professionals, had children in school, running ourselves ragged between work, sports, music lessons, and other obligations and we decided to hire a house cleaner. Well, that turned into many house cleaners as we hired and fired frequently. We encountered issues that we could not tolerate. We didn't want our house cleaner's children brought into our home to play while their parent cleaned (huge insurance liability issue). We didn't like the constant cancellations and reschedules due to their busy family lives and sick children. We are those people that prepare for the cleaner and when they no-show, it is irritating! The real straw that broke the camel's back was the day I came home to a dirty kitchen sink drain...hair, debris, etc. I called the lady who was our, then, current house cleaner, and politely asked if perhaps she overlooked cleaning the sink. She quickly exclaimed, "Oh, I always clean your sink first thing!" I gently responded, "Well, the drain appears to have a lot of dirt and debris in it." She then explained that the kitchen sink was where she disposed of her MOP WATER prior to leaving! This was when I realized that cleaning is not a standard practice and people have very different definitions of cleanliness. We decided that if we were having this much trouble finding a great cleaner that understands hygiene, cross-contamination, and sanitation, that other people had to be struggling as well. We spent the next year writing a business plan, and outlining a training program that not only teaches employees how to be detailed oriented, but teaches how to make things truly clean and safe. We have built in layers of safeguards from insurance, worker's compensation insurance, bonding, licenses, permits, etc. Further, we are NOT independent contractors. We are W-2 employers, alleviating the tax issue for our clients, and legally permits us to direct our employees actions; training, uniforms, cleaning products, etc. and we offer a 100% satisfaction guarantee. 

We are not franchised, we are locally owned and operated and we not only provide top-tier cleaning, but go a step further; we communicate efficiently and effectively to make sure your satisfaction with our service stays consistent and not the common, "Well, they started off really great, and the cleanings got worse over time." 

Here we are, almost ten years into this business, and we are growing stronger with every client and cleaning!

We are Clean Residential Services, Inc. and we get it.