As we approach fall and winter and the dreaded cold and flu season, we would like to share a little about how we keep you safe! We are amping up our cleaning of high-touch areas, such as television remotes, light switches, door knobs, etc. We also provide access to sick leave for our employees, we will NEVER send a sick employee into your home! Providing sick leave allows employees to stay home when ill without fearing repercussions for missing work. We also provide training, year round, in proper cleaning techniques, avoidance of cross-contamination, and dwell times for disinfectants. We never compromise your health and safety, after all, we are CLEAN Residential Services, and we get it!
Fill out our fast and easy online quote form or call 423-863-6400. We offer scheduled house cleanings weekly, biweekly, and monthly, as well as one-time, and move in/move out cleanings.
We will work with you to find the day that works with your schedule! Once scheduled, we will send you a text reminder three days prior and an emailed reminder the afternoon before your cleaning. There are no contracts, we work to earn your business each time we clean!
Our trained, licensed, insured, and bonded cleaners will clean your home to the highest standards! We use the highest quality products for a clean you will LOVE!
Each time we clean, we’ll send you a link to an easy-to-complete online scorecard. Our business values your feedback! It allows us to focus on the areas that concern you the most. Our cleaners have access to all your instructions and historical notes to make sure your cleaning is customized for you. We care about our customers and want to give you the best service possible.
Take comfort in knowing your home has been professionally cleaned and disinfected-relax or spend time doing things YOU enjoy! Leave the cleaning to us!
Say goodbye to long lists of required house cleaning products for you to purchase, and say hello to our cleaning associates arriving with premium cleaning solutions, hospital grade disinfectants, sanitized cloths, and mop pads. We leave your home clean and sanitary without the worry of cross contamination between homes. To ensure this level of cleaning, we do ask that you provide a vacuum and toilet brush.
Insured, bonded, licensed, reliable and trustworthy. We continuously monitor customer satisfaction. We are committed to giving you, our customer, truly the best service available.
Please reach us at 423-863-6400 if you cannot find an answer to your questions.
Please do what is most comfortable for you! Many of our clients are at work, and we simply work out a way to enter and lock up the home. Some clients are home the entire cleaning, and that is 100% fine as well. We are always mindful that we are guests in your home. Our staff is bonded and insured, and we have confidence in their trustworthiness.
We offer guaranteed satisfaction and never require contracts! So give our service a try; we think you will love it!
Yes! Our staff will arrive with premium cleaning solutions that meet Green Seal GS-37 standards. We utilize a neutral floor cleaner that is safe for all tile/wood surfaces. Streak-free non-ammoniated glass and multi-surface cleaner. A non-acid-based bathroom cleaner that disinfects and deodorizes without risk to surfaces, including natural stone. We also utilize a one-step, quaternary-based disinfectant that provides broad-spectrum, medical-grade disinfection on all surfaces. We also provide loving care for all wood surfaces with a wax-free, non-drying wood cleaner. We don't mix and formulate our own supplies, cleaning companies typically don't have the appropriate background in this area, and could not provide the OSHA required formularies to clients if we created our own "cleaners." So instead, we source PROVEN, SAFE, and PREMIUM cleaning products to give your home a reliable clean that not only looks clean but is CLEAN!
That said, if you prefer a cleaner be used in your home other than what we provide, we are happy to oblige. We only require it be bleach-free and in its original container that is clearly marked and safe for the surfaces it is intended."
If you have any questions regarding our service, we LOVE to discuss what we do! So give us a call at 423-863-6400, and you can "Come home to CLEAN!"
When you indicate you want service, you are free to change your rotation or cease service whenever you want. We strive to make sure you never want to leave! So go ahead, give us a try, we think you will be very glad you did!
We are Mark and Jennifer Wyatt, owners of Clean Residential Services, Inc. We are committed to not only your satisfaction with our services but fostering an ethical business built upon respect, trust, and incredible customer service.
Mark is a graduate of East Tennessee State University. There he earned his Bachelor's in Business Marketing with his Master's degree in education.
Jennifer is a graduate of the University of Kentucky with a Master's degree in educational supervision and administration.
This business was born out of a personal need for reliable, trustworthy, and high-quality cleaning services for our own home. We sought to build a reputable business that can deliver to the people of Kingsport, Bristol, and Johnson City a service that is second to none! We pride ourselves on being accountable to the client and welcome feedback which promotes a culture of continuous improvement. With clear layers of communication and the ability to provide professional cleaning services that customers want and request, it’s our belief that everyone benefits. We strive to be accessible to our clients, seamlessly coordinating service for your home or business. We invite you to "Come home to CLEAN" and see what client-focused service is all about.
Mark and Jennifer Wyatt, Owners
We were busy professionals, had children in school, running ourselves ragged between work, sports, music lessons, and other obligations and we decided to hire a house cleaner. Well, that turned into many house cleaners as we hired and fired frequently. We encountered issues that we could not tolerate. We didn't want our house cleaner's children brought into our home to play while their parent cleaned (huge insurance liability issue). We didn't like the constant cancellations and reschedules due to their busy family lives and sick children. We are those people that prepare for the cleaner and when they no-show, it is irritating! The real straw that broke the camel's back was the day I came home to a dirty kitchen sink drain...hair, debris, etc. I called the lady who was our, then, current house cleaner, and politely asked if perhaps she overlooked cleaning the sink. She quickly exclaimed, "Oh, I always clean your sink first thing!" I gently responded, "Well, the drain appears to have a lot of dirt and debris in it." She then explained that the kitchen sink was where she disposed of her MOP WATER prior to leaving! This was when I realized that cleaning is not a standard practice and people have very different definitions of cleanliness. We decided that if we were having this much trouble finding a great cleaner that understands hygiene, cross-contamination, and sanitation, that other people had to be struggling as well. We spent the next year writing a business plan, and outlining a training program that not only teaches employees how to be detailed oriented, but teaches how to make things truly clean and safe. We have built in layers of safeguards from insurance, worker's compensation insurance, bonding, licenses, permits, etc. Further, we are NOT independent contractors. We are W-2 employers, alleviating the tax issue for our clients, and legally permits us to direct our employees actions; training, uniforms, cleaning products, etc. and we offer a 100% satisfaction guarantee.
We are not franchised, we are locally owned and operated and we not only provide top-tier cleaning, but go a step further; we communicate efficiently and effectively to make sure your satisfaction with our service stays consistent and not the common, "Well, they started off really great, and the cleanings got worse over time."
Here we are, almost ten years into this business, and we are growing stronger with every client and cleaning!
We are Clean Residential Services, Inc. and we get it.
We are so glad you are here!
Take your time and look around! Before you leave, fill out our quote request or simply give us a call, we are available and ready to serve your house cleaning needs!
TAKE BACK YOUR WEEKENDS!!!!
We NEVER require ongoing contracts!